Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shoporbis.com.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also gather information about the individual web pages or products you view, which websites or search terms referred you to us, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information through the following technologies:

  • Cookies: Small data files placed on your device or computer, often containing an anonymous unique identifier.
  • Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

Types of Cookies We Use

  • Essential Cookies: These cookies are required for the basic operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.
  • Performance and Analytics Cookies: These cookies collect anonymous, aggregated data about how visitors use our website, such as which pages are visited most frequently. This helps us improve site performance.
  • Functional Cookies: These cookies allow our website to remember choices you make, such as your language preference, username, or region.
  • Targeting or Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
  • Social Media Cookies: These cookies are used when you share information through social media or interact with our content on platforms such as Facebook, Instagram, or Pinterest.
  • Third-Party Cookies: Third-party cookies may be set by services embedded on our site, such as payment processors, analytics providers, or embedded videos.
  • Security Cookies: These cookies help us detect suspicious activity or potential security breaches.
  • Session Cookies: Temporary cookies that expire once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them.

How to Manage Cookies

You can adjust your cookie preferences by changing your browser settings. Most browsers allow you to refuse or accept cookies, and you can also delete cookies that have already been set.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfill orders placed through the Site (including processing your payment, arranging for shipping, and providing order confirmations). We also use it to communicate with you, screen orders for potential fraud, and, when in line with your stated preferences, provide you with marketing communications about our products or services.

We use Device Information to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our Site by analyzing how our customers browse and interact with it.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. We use Shopify to power our online store — you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information at https://policies.google.com/privacy.

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising through the following links:

Text Marketing Terms and Conditions

By opting into text marketing, you authorize us to send text messages regarding your orders and promotional offers. Consent is not a condition of purchase. Reply "STOP" at any time to opt out. Standard text and data rates may apply.

Do Not Track

Please note that we do not alter our Site's data collection or use practices when we detect a Do Not Track signal from your browser.

Your Rights (For European Residents)

If you are a resident of the European Economic Area, you have the right to access the personal data we hold about you, to request that your personal data be corrected, updated, or deleted. Your information may be transferred outside of Europe, including to the United States. If you wish to exercise these rights, please contact us using the information below.

Data Retention

We retain your order-related information in our records unless and until you request that we erase this information.

Contact Us

Customer support: 9:00 am to 5:00 pm EST

Email: info@shoporbis.com

Phone: (417) 275-0740

Company name: Lubeck Shore Inc

Address: 642 Lore Lake Rd, Kalispell, MT 59901, United States

We will answer the phone 24/7 and reply to emails within 12 hours during working/business days.

You can also contact us via our contact us page by clicking here https://shoporbis.com/pages/contact-us